But the rudeness of the hotel and the unstated policy left a sour taste in my mouth. We went to see a band, and the Casino was great, the band was great - I even came out a few dollars ahead. I wrote a comment card asking to hear back, nothing so far. The check-in a couple weeks earlier they asked for the card, this time? No, and they wouldn't change it on check out. When I reserved the room I was told to show a card for the discount. Take a spin on the areas largest dance floor while listening to local bands and nationally renowned artists. We were charged full rate instead of AAA or AARP rate (which I have both cards). Cherokee Casino West Siloam Springs is known for its cool atmosphere and hot music. Never have I heard of this policy, it is not posted and not anywhere on the website - no minibar to compete with, just the casino bar, and why not wait until we were at the counter to quietly say something? I was so upset I just wanted to get the check in done while my husband went back to the car that I didn't look carefully at the rate. Just a couple weeks earlier we had checked in to the hotel with a box of beer, no comment. Will call tickets available at the hotel front desk beginning at noon on the day of the show.

We were completely embarrassed to be greeted halfway across the lobby from the check in desk 'no external alcohol allowed, you will have to take that back to your car, hotel policy' referring to a box of beer we brought for personal consumption in the room. Experience Little River Bnad live in the Qualla Ballroom on Thursday, November 2nd.

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